Story points not shown in company managed project, with esimation & fields set up

Thank you for taking time to reply

Yes, I did that.  It shows as added, but when I go back to the backlog, it does not show up in the details & I cannot access the column.

I also went to the board configuration & added the field to the card layout, but that didn't help either.  

Went to space settings & checked the fields under work items to confirm that the story points field is set up to show up on the screens & it shows that it is set up for all screens

I am stumped.  

Ok I might have found the solution, I misread your original comment. 

So you are having issues seeing Story Points in your Backlog View, if that is correct then try the below. 

Go to our Space (Project) > go to Backlog > click the settings button top right > under fields toggle on "Estimate" and it will show up. 

Unfortunately, this does not work, since the field does not show up in the details, even though I have gone through configure from the individual work item (user story), configured the board and the space to enable story points.

Is there a way that I can send you a document with screenshots?

You can send screenshots here in a reply.

Might be good to see exactly where you are looking also.

No option to choose estimate under settings

Jira – Estimation is set to Story points

Story points field set up to show on all screens

Story points do not show up as a field

And clicking on the drop down for story points column does not allow you to enter story points.

Great information, thanks for the screenshots. 

Let’s check a couple more things.

• Is this a team managed or company managed project? You can check this by opening your project, and checking at the bottom left of your screen. 
  
• Can you share your board filter?
• It seems like you’re an admin so you should be good, but it’s good to double check this, make sure you have edit issues permission for the project. 
• If this is a team managed project do this: Project settings > Features > Estimation > Story points > toggle on

Also while we continue to troubleshoot from this point on, if you have a subscription to Jira, I would recommend you also open an Atlassian Support case. Our answer might be in the above, but we are missing something so they will be a great help here also. We can still work on this though at the same time.

I figured it out.

When I did the import from a csv, the default must have been to import it as a feature.  (not a user story as it was before) Features do not have story points! (for obvious reasons)

Need to move each one from being feature to being a user story

Thanks for all your help

That’s awesome!

Have a great weekend!