I have created 4 spaces for four different projects in JIRA. Each space has its own epics, stories, tasks and sprints with story point estimates assigned to each item in the space. On reviewing the backlog, I can see the total story points in the header of the active sprint.
Now, I have created a custom board using filters which shows all spaces and the active sprints from these spaces. When I check the backlog on this board, I can see the active sprints but the story point estimates are not being displayed, which is creating an issue in terms of tracking the sprint progress for all spaces collectively.
How do I resolve this issue as I want to see all active sprints on 1 board and track the story point estimates and create sprint report for all projects simulateneously.
I have also reviewed the configuration for all projects and the estimation method is story points for all spaces and the custom 'All Projects' board.
Hello @Rishab Taneja
Welcome to the Atlassian community.
What are the Types of the 4 Spaces you created? You can get that info from the Type column from the View All Spaces page, or by clicking the ... button next to the Space name and looking at the last two lines of the pop-up where it will say something like:
Software space
Team-Managed
If the 4 Spaces are Team-managed, then the problem is that Team-managed projects use the Story Points Estimate field, while boards created from filters emulate Company-managed project boards and use the Story Points field. It is not possible to make a board created from a filter reference the Story Points Estimate field of Team managed projects.
If the 4 are not Team managed, then regarding the filter you created for the "all projects" board, does the filter select all the items from the 4 Spaces or just the Epics?
@Trudy Claspill Thanks for your response. I have created the spaces under team-managed configuration. I was unable to select company managed option during setup. Is this a plan-related constraint?
Additionally, can I migrate the board to a company-managed space if I upgrade the plan? Will this resolve the issues mentioned above?
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Hello @Rishab Taneja
Only Jira App Admins can create Company Managed spaces. If you don't have that level of access then you wouldn't see the option. It isn't a limitation of your subscription plan.
Changing to Company Managed spaces has its own challenges. You can't simply Google a setting in the space. You have to create new Company Managed spaces. You have to configure them to match the Team Managed spaces. That configuration can be done only by a Jira Admin; Space Admins can't customize Company Managed spaces.
Then you have to use the Move feature to move the work items to the new Space. There is risk of data loss. The link between Epic items and their children items is lost. You have to reconnect them after moving them.
How important is it to you to get the Story Points to display in that board?
An alternative may be available. I'm not able to test this out at this moment so it is only a theory.
Ask your Jira admins if they will create a global Number custom field.
Add that field to your items in your Team Managed spaces.
Use Automation Rules to copy the value from your Story Points Estimate field to that new custom field.
The All Spaces board you have created should allow you to select that custom Number field for the Estimation method.
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