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Stopped receiving notification emails

Gianluca Scattolin
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March 6, 2023

Hi Team,

I'm having trouble receiving notification emails from both jira and bitbucket. 

I believe my email is on the email suppression list. Is it possible to take me off the list? 

I stopped receiving notification by email on 03/1.

Thanks for your help.

 

Regards,

Gianluca

1 answer

1 accepted

1 vote
Answer accepted
John Funk
Community Champion
March 6, 2023

Hi Gianluca - Welcome to the Atlassian Community!

You will need to open a support ticket with Atlassian to have them check if your email has been blacklisted.

https://support.atlassian.com/contact/#/

Good luck!

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