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Stopped receiving email notifications

Nic Blinston
I'm New Here
I'm New Here
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June 3, 2024

Hi, I'm working as a contractor for clearcourse-membership and, since 12 April (when my email address was incorrectly suspended) I have received no notifications from Jira for Service Desk tickets.

My settings appear to be correct.

I have enquired within ClearCourse Membership, but they have no answers. Several threads on here seem to relate to the same issue, and so I believe my email address may be on a suppression list.

Email address: nic.blinston@clearcourse-membership.com

1 answer

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Answer accepted
John Funk
Community Champion
June 3, 2024

Hi Nic - Welcome to the Atlassian Community!

You should open a support ticket with Atlassian and have them check the suppression list for that email address. 

https://support.atlassian.com/contact/#/

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