Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Stop sending Automation for Jira Notification

Santhosh Raj
Contributor
May 29, 2024

We have created a Project that should be visible only to assignee, reporter and lead and created an Automation using  for it. Now I'm getting mail for it showing as Automation for Jira 

Screenshot 2024-05-29 204452.png

Screenshot 2024-05-29 204243.png

 

How to solve this mail. I tried is there anyway that mail can be stopped from Automation, but this comes from Notification Schemes. 

So is there anyway we can stop all the "Automation for Jira" mails to users. 


3 answers

0 votes
Victor - Modus Create June 7, 2024

Hi @Santhosh Raj  ,

Based on what you've described, I'd say that Notification Assistant for Jira might be an alternative for you to reach out your goal:

https://marketplace.atlassian.com/apps/1211069/notification-assistant-for-jira-email?hosting=cloud&tab=overview

It might help you even personalizing the content of the notifications if needed.
Hope it helps.
Cheers,
Victor

0 votes
John Funk
Community Champion
May 29, 2024

Hi Santhosh,

Automation for Jira is the Actor for the rule in the Rule Details page. It will show in the history/email whoever is the Actor for the rule. 

0 votes
Trudy Claspill
Community Champion
May 29, 2024

Hello @Santhosh Raj 

I am unclear about the problem you are trying to solve.

Are you trying to stop notifications only when the change is made by an Automation Rule?

Are you trying to stop the notifications from being sent to specific recipients?

Can you provide more information about what you are trying to accomplish?

Santhosh Raj
Contributor
June 7, 2024

Screenshot 2024-06-07 191815.png

 

From my assumption, this notification is going to the triggered person, which we don't need. So not able to stop this notification. @John Funk  @Trudy Claspill 

Trudy Claspill
Community Champion
June 7, 2024

Actions taken by Automation Rules will generally trigger the corresponding notifications that have been configured for the project. If the same actions of changing the Assignee and setting the Security Level are executed manually in the project, and those sorts of update would trigger notifications to "Santhosh Raj", then the notifications will be sent when those actions are taken through an Automation Rule. To stop those notifications you would have to change the Notifications configured for the project.

In some Automation rule Actions there is an option to disable the sending of email. That is not the case for the Set Security Level action.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events