Stop parent transition when sub-tasks are transitioned

[Geoffrey Rodgers]

Currently, on a GreenHopper Kanban board, I have a filter which deliberately filters out parent issues of a certain type (e.g., "Test Case") yet allows the sub-tasks (e.g., "Test Instance") of that type. Test Cases have a completely different workflow from Test Instances, by design.

I'm aware that, within JIRA workflows, it is possible to force the transition of a parent issue when all sub-tasks have transitioned to the same status, but I do not have anything like that established.

What's happening: when I transition a Test Instance sub-task to the "Passed" column on the board, I have to "Acknowledge" that the parent Test Case cannot be transitioned to the same column since it does not have a corresponding transition in its workflow.

Question: how can I tell GreenHopper not to try and transition the parent issue when the sub-tasks are all in the same column/status? I don't want it to do this, and it's annoying that I have to click the Acknowledge button every time I pass a test instance.

Any help is appreciated, thanks!

[Geoffrey Rodgers · Accepted solution]

The only solution I've found is the following:

The status or statuses associated with the parent issues must be in the column that the GreenHopper board recognizes as the "Done" column. So, for my example, I had to move the "Active" status associated with my Test Case issue type to the Done column, and then it stopped asking for my acknowledgment.

Unfortunately, this solution feels a bit clunky because now I have to manage my test cases on the right side of the board while the related Test Instance issues live on the left side.