Statistics for the Jira Cloud add-ons usage

[Inna S]

As a site administrator, I'm asked to provide usage statistics for all the marketplace applications / add-ons installed on our Jira site.

We want to know how many users make use of specific app and who these users are.

If we could have the more detailed data, like the frequency of use, - all the better.

As the cloud apps are all said to communicate with Jira site via API calls, I'd guess this should not be a problem to obtains the data. On the way, we could also gain the audit records of all the operations performed by these add-ons on our data. That would help a lot in establishing trust with these app. 

Does anyone have a suggestion on how to get this information? 

Thank you,
Inna

[Trudy Claspill · Accepted solution]

Hello @Inna S 

There is currently no Atlassian-provided methods for obtaining that information.

Consider reaching out to each app vendor to see if they can provide your with any methods for obtaining that information for their apps.

[Inna S]

Thank you, @Trudy Claspill

it did not occur to me. Will try.