This issue has happened at least 3 times on my account, and once on my colleague's account.
Many tickets' start/end dates were massively updated by my account at the same second, even some of those are already closed. The only thing I did before this happened was refreshing a ticket's page.
From others' view, it looks like my account was hacked and these tickets were updated by bots.
Anyone know this issue and how to fix it? Thanks a lot in advance!
Hi Tongyu,
I'd expect one of a few different culprits:
Hi Morgan,
Thank you for your reply. I think none of the 3 points applies to my situation as far as I know.
To be more specific, those tickets didn't set "Start/End date" in the first place. All timestamp fields they have are "Created", "Updated" and "Resolved". The "bot-updating" added "Start date" and "End date" fields to these tickets and set them as the time of yesterday (May 2nd).
Before issues behaved the same as above.
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Oh wait, I think all those tickets belong to the same BigGantt, but that BigGantt had already completed. Could this be the cause?
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