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Something went wrong on our end

Tagwizz QA
March 11, 2026

Hello! I'm trying to create a site, but I'm getting the following error:

"Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: Trace ID: c331a07a171145c6943cd03723530b31)"

I can't create a ticket because it asks me for the site URL which is the thing I want to create.

I have tried at least 3 different browsers, all 3 also in Incognito mode, without any ad blockers and the issue still persists.

1 answer

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John Funk
Community Champion
March 11, 2026

Hi Tagwizz,

That being the case, you'll just need to open a support ticket with Atlassian. Please post back here with the resolution/guidance for future readers. 

https://support.atlassian.com/contact/#/

Tagwizz QA
March 11, 2026

You know, I'm being dumb

I see where I have to go.

Sorry and thanks

John Funk
Community Champion
March 11, 2026

Okay thanks for the clarification. Let me see if someone from Atlassian can come help. 

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