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Something went wrong on our end

Tagwizz QA
Tagwizz QA
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March 11, 2026

Hello! I'm trying to create a site, but I'm getting the following error:

"Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: Trace ID: c331a07a171145c6943cd03723530b31)"

I can't create a ticket because it asks me for the site URL which is the thing I want to create.

I have tried at least 3 different browsers, all 3 also in Incognito mode, without any ad blockers and the issue still persists.

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John Funk
John Funk
Community Champion
March 11, 2026

Hi Tagwizz,

That being the case, you'll just need to open a support ticket with Atlassian. Please post back here with the resolution/guidance for future readers. 

https://support.atlassian.com/contact/#/

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Tagwizz QA
Tagwizz QA
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March 11, 2026

You know, I'm being dumb

I see where I have to go.

Sorry and thanks

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John Funk
John Funk
Community Champion
March 11, 2026

Okay thanks for the clarification. Let me see if someone from Atlassian can come help. 

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Shalini Pradhan
Shalini Pradhan
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 11, 2026

Hello @Tagwizz QA ,

Good day! Welcome to Atlassian Community :)

A support request has been created on your behalf, our engineer will reach out to you. Please keep an eye on your email box.

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CS & C Co
CS & C Co
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April 7, 2026

Hey! So, I'm experiencing the same issue: Can't create a workspace with "Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: Trace ID:", but can't reach out to support, because there's no workspace YET. What should I do now? Thanks! 

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