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Something went wrong Error after a few Minutes I log in

Janith Bandara
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August 4, 2024

After some time once I log in, 

Something went wrong error page is shown when I go to the SCRUM board page and backlog.

2 answers

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1 vote
Seon Shakespeare
Community Champion
August 4, 2024

Hi @Janith Bandara

Welcome to the community!

Without more details (like screenshots or the exact error message), it's tough to say for sure what's going on.

But here are a few things to try:

  1. Clear your browser cache and cookies.
  2. Try a different browser or incognito mode.
  3. Check the Atlassian Status Page for outages: https://status.atlassian.com/

If the problem keeps happening, you might need to reach out to Atlassian Support for more help.

Hope this helps!

0 votes
Carlos Garcia Navarro
Community Champion
August 4, 2024

Hi @Janith Bandara ,

Welcome to the Community! In addition to the good advice from Sean, can you please check if other users are having the same issue? Is this the first time it happens? If it happens with other browsers, can you also try with another computer or laptop? Thanks!

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