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Slack Integration for Ticket Information

Jerod Houghtelling
April 9, 2020

Is there a way to configure the slack integration so that any ticket referenced will display information without getting any of the ticket change notifications.

 

For example:

#jira

  • Room should show all ticket updates
  • Room should show ticket information when the key is referenced in a message

#general

  • Room should NOT show all ticket updates
  • Room should show ticket information when the key is referenced in a message

If possible we'd like all channels and direct messages to show ticket information when the key is referenced in a message.

We are a fairly small team (20 users) with one Jira project and one Slack workspace.

 

Thanks!

 

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