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Umidjon ERMATOV
Umidjon ERMATOV
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July 21, 2025

Hello, I can't access the "mysitename.atlassian.net" site to use Jira. If I'm not mistaken, the username "mysitename" was mine, but now I can't use it. Can you help me solve this problem?...

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Mohanraj Thangamuthu
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 21, 2025

Hello, Good day. Checking from my side, noticed mysitename.atlassian.net has been suspended due to pending payment. Please create a ticket with our billing team at https://support.atlassian.com/contact/ they will help further. Thanks

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Umidjon ERMATOV
Umidjon ERMATOV
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August 5, 2025

Thanks!

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