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Simultaneous updates to tickets from multiple users issue

Ed Sevilleja
Ed Sevilleja
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March 6, 2025

How do you address the issue/ when two (or more) users are updating the same ticket simultaneously and the ticket only shows the update of one user (usually the last user who hit save)? Is there a workaround for this? Tnx!

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Vishal Biyani
Vishal Biyani
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March 6, 2025

@Ed Sevilleja 

I don't believe there is a workaround for this. this is how distributed systems work

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