Shareware for JIRA Migration (Server to Cloud)?

[Josh Oliver Silva]

Hey everyone,

A little background before question:

My company contains about 1.5+ years worth of data in our JIRA server instance, and we are currently in process of migrating all that data over to a JIRA cloud instance.

Question:

Is there any efficient shareware (or tools) that my company can use to make the Jira Migration smoother and easier?

[Alexey Matveev · Accepted solution]

Hello,

Did you try to follow this KB?

https://confluence.atlassian.com/jirakb/migrating-from-jira-server-to-jira-cloud-779160826.html

If it works for you, then why would you need other tools?

[Josh Oliver Silva]

In the process of importing we can only move current backlog items and not those from closed sprints. We end up losing some past data.

Ultimately, we're looking for some software/add-ons to move the history as well.

[Nic Brough -Adaptavist-]

Short answer is that you can't.  Importing data in full from a Server Jira on to Cloud requires you to import *everything* - the whole system.  And overwriting what you currently have on Cloud.

There is a way to do it if you wish to preserve Cloud data. 

• Install the very latest version of Jira on a dev system
• Download and import your Cloud server into it
• Upgrade your server Jira system to the same version
• Export from your server Jira system
• Configure any projects you wish to move to Cloud in the dev system
• Use project import to pull the issues in from the server export
• Delete issues you don't want to put on Cloud
• Export from there and use it to overwrite your current Cloud system