Setting site for notifications is not available

[Anton Wachner]

The sub-site for changing the setting for notifications

https://SITE.atlassian.net/jira/software/projects/KEY/settings/notifications does not load. I get an error page. What could be the reason? What can I do to fix this?

[Marc - Devoteam]

Hi @Anton Wachner 

Try to clear you browser cache and cookies and try again or try another browser.

There currently are no active incidents at Atlassian, Atlassian Status 

[Anton Wachner]

Unfortunetly, both does not work. Same problem even after clearin the cache as well as visiting the page with another browser.

[Marc - Devoteam]

Hi @Anton Wachner 

I check on my free instance and the url should be: 

https://site.atlassian.net/plugins/servlet/project-config/KEY/notifications

[Anton Wachner]

Hi @Marc - Devoteam 

it seems that such an URL does not exists for my site.

[Marc - Devoteam]

Hi @Anton Wachner 

What type of project is it.

I see the links can differ, the one I presented is related to a company managed project.

For a Jira project, this works on my side on a team managed project

https://site.atlassian.net/jira/software/projects/KEY/settings/notifications

[Anton Wachner]

Hi @Marc - Devoteam

that's the same URL pattern. Obviously it is a technical problem that only affects some sites. Or do you think the problem rely to my specific configuration?

[Marc - Devoteam]

Hi @Anton Wachner 

That could be the case. I don't see it as a specific configuration issue in a site.

I suggest to try it again later.

What if you browse to the project and select the project settings and then the notification section, does that work?