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Setting site for notifications is not available

Anton Wachner August 15, 2024

The sub-site for changing the setting for notifications

https://SITE.atlassian.net/jira/software/projects/KEY/settings/notifications does not load. I get an error page. What could be the reason? What can I do to fix this?

1 answer

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Marc - Devoteam
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August 15, 2024

Hi @Anton Wachner 

Try to clear you browser cache and cookies and try again or try another browser.

There currently are no active incidents at Atlassian, Atlassian Status 

Anton Wachner August 15, 2024

Unfortunetly, both does not work. Same problem even after clearin the cache as well as visiting the page with another browser.

Marc - Devoteam
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August 15, 2024

Hi @Anton Wachner 

I check on my free instance and the url should be: 

https://site.atlassian.net/plugins/servlet/project-config/KEY/notifications
Anton Wachner August 15, 2024

Hi @Marc - Devoteam 

it seems that such an URL does not exists for my site.

Marc - Devoteam
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August 15, 2024

Hi @Anton Wachner 

What type of project is it.

I see the links can differ, the one I presented is related to a company managed project.

For a Jira project, this works on my side on a team managed project

https://site.atlassian.net/jira/software/projects/KEY/settings/notifications

 

Anton Wachner August 15, 2024

Hi @Marc - Devoteam

that's the same URL pattern. Obviously it is a technical problem that only affects some sites. Or do you think the problem rely to my specific configuration?

Marc - Devoteam
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August 15, 2024

Hi @Anton Wachner 

That could be the case. I don't see it as a specific configuration issue in a site.

I suggest to try it again later.

What if you browse to the project and select the project settings and then the notification section, does that work?

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