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Set up email reminders about list of non-compliant cards from filter

Sophie Mulard
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June 20, 2018

I created a filter for non-compliant cards (ex. missing description, estimated time etc.) that is ordered by the assignee. Each person on my team has multiple non-compliant cards. Some of the tickets are already marked as "done" or the due date might not even be on there. I'd like to send a notification to each team member about these non-compliant cards they have to finish, but I don't want to send an email for every single one because that might be 20 emails at once. Is it possible to send an automatic email to everyone on my team with a list of their non-compliant cards?

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Mike Rathwell
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June 20, 2018

Hi @Sophie Mulard,

I have several use cases in my instance that are just like this one. I have long used the "Notification Assistant for Jira" in my instances https://marketplace.atlassian.com/apps/1211069/notification-assistant-for-jira?hosting=server&tab=overview

Basically anything that can be represented by a JQL search can be emailed. The really NICE thing about it is, if you're sending to "reporter" or "assignee" (as seems to be the case from above), each recipient gets only their issues sent as a list to them.

I use this extensively in my system to mail out reminders of stale issues for whatever reason they become stale. The number of these goes down rapidly since they get a reminder (as often as one cares to send it) and often it's just a case of them slipping through the cracks and the reminder closes the crack as it were.

Sophie Mulard
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 20, 2018

Thank you @Mike Rathwell!

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