Similar to this previous question:
I am trying to achieve the same thing, except that my list of values are from a drop-down list.
I have a custom field multiselect drop-down - {{issue.customfield_10873}}
I use the look-up objects action to look-up the Services Schema using the query
Name in "{{issue.customfield_10873.name}}"
And then I use the Edit Issue action to set the value of the Affected Services field
{ "update": { "Affected services" : [{"set":[ {{#lookupObjects}} {"id":"{{Service ID}}"} {{^last}}, {{/}} {{/}} ] }] } }
This works when only 1 service is selected from my custom multi-select drop-down field but when more than 1 value is selected, the rule does not set the Affected services field.
Any ideas?
Thanks