Is there a sensible way to place Jira itself behind a Web Application Firewall (WAF) while exposing only the “service desk” through a minimal set of endpoints? Has any guide or manual been published for this?
Can you provide more information about the problem you are trying to solve? What exactly are you trying to expose? Do you want only the Customer Portal for Service Desk projects exposed? Do you want to allow access to APIs separate from the Portal UI?
@Trudy Claspill I’m seeing some direct referrers to /servicedesk/customer/portal/. What I need to see is whether restricting public access to main site (jira.example.com) will still allow that path to work.
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