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Seeing site under maintenance since an hour

Manjunath.MR
Manjunath.MR
March 10, 2025

Not able to access JIRA since an hour and we are blocked fully.

https://pegadigitalit.atlassian.net/

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Mohanraj Thangamuthu
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 10, 2025

Hello, Good day. Please check the maintenance window in your instance. https://support.atlassian.com/organization-administration/docs/keep-track-of-maintenance-windows/. If there is any patch required then the configured maintenance window will be used. 

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Mohanraj Thangamuthu
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 10, 2025

Site is online now. Please check

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Prachi Bolar
Prachi Bolar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 10, 2025

Hello Manjunath,

Welcome to community :) 

Your instance maintenance time is America/New_York: 01:00 to 03:00.  Hence your site is under maintenance now

Atlassian uses maintenance windows whenever a change, bug fix, or essential maintenance requires some downtime to roll out to your products.

Please find more details here ; https://support.atlassian.com/organization-administration/docs/keep-track-of-maintenance-windows/

Incase you wish to change this window and or know the status, please raise a ticket here : https://support.atlassian.com/contact/

 

Thank You,

Prachi

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