Dear Support
during bug fixing, we post a new ticket /case in the jira software.
but we need to restrict some content to be hidden from some jira user group.
only few users group should be able to see those information due to security.
can we do like that?
please advise
Faisal
First to be clear the Community isn’t official support but rather a forum to share Q&A and discussions.
with that said, Jira doesn’t offer field security but does offer issue security via issue security scheme. But this hides the entire issue from users.
Hi Jack
thank you for your answer.
How can i get a official support?
is there is another portal for that?
Faisal
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Https://support.atlassian.com/contact is the place to ask for support, but the question you have shouldn't need any support and they will simply refer you to the docs over at https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/
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