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Security issue report

Olusola Kolawole
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January 22, 2023

I Work as an IT Support, my manager asked me to pull the security issues reported from our service desk(Jira), I’d like to know how to go about this.

1 answer

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Alex Koxaras -Relational-
Community Champion
January 22, 2023

Hi @Olusola Kolawole and welcome to the community,

I really don't know what your security issues are and if you are capturing them using a specific request type, but you can export any issue by going:

  • Filters > advanced issue search
  • Enter you JQL e.g. project = itsm and "Request Type" = "Security Issue"
  • Click Search
  • Click on Export > Export to csv

Let me know if that helps.

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