Search filtering in Issue Navigator malfunctioning

[Steven Jones]

I'm trying to filter my search in issue manager on certain legacy users I need to re-assign their issues to current users. I can see them in an issue list, but when I try to filter on their name, the search drop down Assignee button doesn't find them. The only choices I'm given are Current User and Unassigned. I have Admin rights in this instance.

[Steven Jones · Accepted solution]

Turns out I was looking for the fullname, rather than their user name. Once I did that, the search showed the user's full name and let me select them.

[Steven Jones]

The search filter was looking for their assigned user name, not the name as it displayed in the Issues List. Once I put the guy's username in the search box, it found him.

[Jobin Kuruvilla [Adaptavist]]

Those legacy users, do they still have the "Assign" permission? I am guessing not? You will still see them on ticket but won't be able to assign to them if they dont have the permission.