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Scrum Board Timeline Tab Unset Start Date doesn't fall back to Target Start Date

Nguyen Khuong Cong Duy
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March 19, 2025

Hi, I'm currently setting up a board for my team and encounter the following case where:

- A ticket is set to have a Target Start Date of 28th March. However, the round corner start doesn't allign with such date (since theres no Start Date)

Might I ask:

1. What determines the starting point of an unset Start Date issue?

2. Is there anyway to use Target Star Date instead?

Jira.png

1 answer

0 votes
Walter Buggenhout
Community Champion
May 2, 2025

Hi @Nguyen Khuong Cong Duy and welcome to the Community!

I can't tell you what marks the starting point of the timeline bar there. Just be aware that is nothing more / nothing less than a visualisation. Maybe it has something to do with the creation date of the issue or something that happened with it (like a status change, somebody manipulating the item somehow ...).

What I can confirm is that you cannot use a different date as start date for the timeline bar. Start date and due date are the fields defining what you see and your only way of controlling the visualisation.

Hope this helps!

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