Scheduled Issues cannot be exported to CSV

[michaela]

I am attempting to Export to CSV all scheduled issues across all workspaces in Marketplace Apps under Jira Admin Settings, but I keep getting an error and it will not export them.

What can I do to fix this?

[Trudy P Claspill]

Hello @michaela 

Welcome to the Atlassian community.

What error are you getting?

Can you provide a screen image of the page from which you are accessing the export function?

[michaela]

[Trudy P Claspill]

Thank you for that screen image, @michaela . That is helpful.

Based on that image you are accessing functionality from a third party app - The Scheduler from Transition Technologies.

I recommend that you reach out to their support team directly about this. You can find their support team contact information on their Marketplace listing.

https://marketplace.atlassian.com/apps/37456/the-scheduler?hosting=cloud&tab=support

[michaela]

Thank you for the suggestion! I will give that a try.