Hi,
I am trying to add a column on a que that will display the time remaning on an SLA. Does anyone know if this is possible? It does not appear to be a native feature as there are no options to add this.
Thank you!
Queue you say!! Here it is
Go ahead and add the SLA's which you need to add here on queue and save it
Let me know if you have further queries
Thanks,
Pramodh
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So when i go to edit cue, i dont see where i can add the SLA's, its not an option on the columns.
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