SAP to JIRA RFC HTTPs

[Vinod Bhat]

Hello Experts,

We are facing error in RFC connection from SAP to Jira cloud.Any help highly appriciated.

1. Firstly we exported certificate root, intermidiate and *.atlassian.com certificate from browser.  

2. Then we created RFC using SM59 in SAP. Setting SSL enabled ( Anonymous)

RFC destination failes with 

SL handshake with wihuritest.atlassian.net:443 failed: SSSLRC_CONN_CLOSED (-10)
Remote Peer has closed the network connection SapSSLSessionStartNB()==SSSLRC_CONN_CLOSED

SSL_get_state()==0x2120 "TLS read server hello A"
L[SAPSSL]: Parameter with certificate list is NULL.
(No certificate request received from Server)
* ERROR => SecuSSL_SessionStartNB(): incomplete SSL handshake [ssslsecu.c 4955]

Do you see any missing steps here.

Thanks & BR,

[Andy Heinzer]

Hi Vinod,

If I understand, you are trying to setup an SSL connection between your Atlassian Cloud site and SAP.  However it looks like you have selected the atlassian.com domain for the certificate.  I can tell you that this domain is not what we would expect for connecting to one of our Cloud sites.

Instead the vast majority of our Cloud sites are using the atlassian.net domain (while a few legacy sites might also have a jira.com domain instead).  As such this domain actually has a different certificate/CA/root. 

You should be able to view these when looking at your example.atlassian.net site from within your browser.  Make sure that you're using that certificate here.  Because trying to use an atlassian.com certificate, I would not expect that the handshake will work correctly with any atlassian.net domain.  The difference of the TLD here makes it a separate domain by browsers.  While Atlassian controls both of these domains, the certificates for each are not interchangeable.

Try that.  I hope it helps to resolve this.

Andy