Is there a rollback or backup that can be put in place when a template change has caused issues to all go into draft mode for a particular project?
Hello @christopher_brush
Can you provide more information about the "template change"? Jira does not natively have an entity referred to as "templates" except for Project Templates. Project Templates are relevant only when a new project is being created.
When you say the issues are in "draft mode", do you mean that they have changed to a different status named "draft"?
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