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Restricted Access for Move, Copy and Data Export

Saeed Akhter
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June 25, 2020

Hi All - I don't see an option to restrict Move, Copy and Data Export only to Admin OR designated team member. Is this feature really not available in JIRA ? If not, any workaround?

Also, can the system generate an alert/email if someone copy/move or export the data?

Is there a support phone number where I can dial in to discuss this?

 

Thanks
Saeed Akhter

1 answer

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Trudy Claspill
Community Champion
June 26, 2020

Hello @Saeed Akhter 

Welcome to the community.

If you have a support contract with Atlassian, you should be able to open a support ticket here: https://support.atlassian.com/contact

Are you talking about Move, Copy, and Export Data for issues?

Move Issue is one of the permissions that can be configured in a Project's Permission Scheme. You should be able to restrict that feature.

I'm not sure which features you are talking about with Copy and Data Export. If you are referring to that functionality with regard to Issues, when you say Copy do you actually mean Clone? And are you also talking about using the Export feature on the Issue Search screen?

Saeed Akhter
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 27, 2020

Hi Trudy - Yes, my question is specific to Copy/Move and Data export for Issues.

Trudy Claspill
Community Champion
August 21, 2020

As I said, you can affect permissions to Move an issue by modifying the Permissions scheme associated with the project.

There is nothing in the Permissions Scheme that affects just Cloning an issue. I did find this older post in this community that mentions another way to block the permission through custom workflows.

https://community.atlassian.com/t5/Jira-questions/Can-I-prevent-users-from-cloning-issues-on-a-specific-project/qaq-p/686125

There is nothing in the Permissions Scheme that affects Exporting issue data either, but I found another post on that topic here:

https://community.atlassian.com/t5/Jira-questions/Allow-issue-export-only-for-defined-users/qaq-p/1209995

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