Restore deleted releases

[Marie Gärtner]

URGENT!!! :-(

Hello everyone

I unfortunately deleted all releases of our current Jira board while playing around. Is there any way to restore them?

[Harald Seyr]

Hi @Marie Gärtner 

maybe you can check with the admins of your Jira if they make backups on server or db level. If this is the case, they can (in theory, this depends on their competence and willingness to help you) restore the backup on some temporary server. 

From that server, you can manually export the deleted data and try to import into your production instance.

However, this is probably time consuming and not worth the effort.

In any case, you should make sure that your Jira is part of some backup strategy for exactly such cases of irrevocable data loss.

Regards,

Harald

[Vish Reddy {Revyz}]

Yup having a good data backup strategy is not only important but it is also your responsibility as an admin if you are on the cloud - read more on what Atlassian says here - 

https://www.atlassian.com/whitepapers/cloud-security-shared-responsibilities

https://www.atlassian.com/trust/security/security-practices#service-availability

[Marie Gärtner]

THANKS for all your answers. Our IT did all Backups, so we could solve this problem.

[Vish Reddy {Revyz}]

Thats awesome! Kudos to your IT team.

[Vish Reddy {Revyz}]

Hi @Marie Gärtner 

I am sorry to say @Dave Mathijs is correct, any deletions are immediate except if it is the entire project, in which case you can reverse the change from the Trash can.

You can read more about the data vulnerabilities for Atlassian here

Your best bet is to take a backup of your Jira site.

[Dave Mathijs]

Hi @Marie Gärtner , welcome to the Atlassian Community!

Unfortunately, you cannot restore deleted versions.