Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Restore cancelled subscription

Morten Back Nielsen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 24, 2022

Hi we have received an email that our Jira Software have been cancelled and we should Atlassian, to continue using our Jira at get our data back:

image.png

 

But who should we actually contact the contact us leads to a generic page?

 

Cheers

Morten

1 answer

1 accepted

1 vote
Answer accepted
Chris Buzon
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 24, 2022

On that Contact Us page, scroll to the bottom and find the Create a Support Ticket link (under resources). 

That will have several options you can use to get the account re-enabled.

Morten Back Nielsen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 25, 2022

thanks you, Chris :-)

Like Chris Buzon likes this

Suggest an answer

Log in or Sign up to answer