Resolution not transferring on an external system import

[Nicholas Hilton]

I am having trouble getting the resolution field to show anything other than Unresolved on an external system import. I am locked into importing over 50k issues 1000 at a time in csv format and I need a solution that can be done without manual manipulation.

[Nic Brough -Adaptavist-]

That sounds like you're not importing a resolution from your external system.  What exactly are you putting in the CSV?

[Nicholas Hilton]

Thanks for the response. I was importing it to a field called Resolution that was a custom field. I have no idea why anyone would have done that but I can't find out who did it. Thanks anyways.