Resolution field

I have noticed in my project that moving a ticket into Review also changes the Resolution field to Done, which is not correct. Can I change this? or fix this?

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2 votes

It sounds like you have a post function in the workflow that sets the resolution. You can change that if you edit your workflow and remove that post function.

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Hi @Haroon Habibi ,

there are two option : or a workflow post function in trasition that moves ticket to Review or some type of Automation.

Please verify on your hand with a JIRA Admin.

Fabio

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You might also have put the resolution field on a screen that the transition uses. This will also resolve the issue, as the resolution can't be left empty on any screen that amends an issue.

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Resolution field

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