I have 6 issues, all bug type that look to have been opened and resolved in a minute based on their timestamps, despite the issue never being transitioned to a resolved state. They don't seem to have been cloned, none of the linked issues have been resolved either.
Why would this be?? Help please!
Hello @Alice Mason
Welcome to the Atlassian community.
The Resolved timestamp is set based on the Resolution field being filled in. This is usually filled in only during transitions to your "done" statuses. However, if you put the field on your Create/Edit/View screens then users are required to fill it it. It can't be added to a screen an made optional.
Do you have the Resolution field on your Create, Edit, or View screens?
We did at one point but now we don't - so they must have been created during that period! Thank you
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Join us to learn how your team can stay fully engaged in meetings without worrying about writing everything down. Dive into Loom's newest feature, Loom AI for meetings, which automatically takes notes and tracks action items.
Register today!Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.