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Reset password

Marco Wang December 5, 2023

When I click reset password, can't receive the email.

But received one mail told me: My password reset function is disable, please contact administrator.

So I need your help to reset my password.

Thanks!

1 answer

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Ste Wright
Community Champion
December 5, 2023

Hi @Marco Wang 

Is this on your company's Jira instance?

Usually when it says "contact Administrator" it means your internal Admin. I'd try contacting your own company's IT Support Team or similar.

Ste

Marco Wang December 5, 2023

Yes, the login website is: HMI VDI - Service project (asml.com)

Ste Wright
Community Champion
December 5, 2023

Hi @Marco Wang 

You need to contact your own Admin team internally - we can't help you from here.

As I say, usually the Admins would be an IT Support team, or DevOps team, or something similar to that :)

Ste

Marco Wang December 5, 2023

OK, I will try, thanks!

Like Ste Wright likes this

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