Requirements & Test Management for Jira not showing details of imported Tasks

[Marmi Richardson]

Hi ,

I have imported a number of items into JIRA and converted them to Functional requirements.

I was able to successfully add them to my Test Management Suite , but whenever I click on its details - it shows the error below :

"This issue can't be viewed"

Can someone help me fix it?

Regards

[Jarosław Solecki _Deviniti_]

Hi Marmi, 
I am truly sorry for that inconvenience. Of course, we will help you. 

Please report that bug by our Service Desk: 
https://deviniti.atlassian.net/servicedesk/customer/portal/1/group/1/create/191

With description you made above, please attach a HAR file. That information will help us resolve the error. 
Here you can find how to generate a HAR: 
https://deviniti.com/support/addon/cloud/requirements-test-management/latest/faq/

[Marmi Richardson]

raised the but and currently waiting for feedback

[Jarosław Solecki _Deviniti_]

Hi, I am already watching that raised ticket.

We will need more information from you to resolve it. You will have to add a console log or screen from console when the problem occurs to the ticket.