Required

[Philip Ip]

I'm attempting to make a custom field required.

however, after setting it, the screen does not have the red * next to it, and users can still create ticket without entering an option.

Is there somewhere else i set this besides the field configuration scheme?

-Philip

[Nic Brough -Adaptavist-]

No.   You set this in the field configuration.

Best guess is that you've made the change in the wrong field configuration, not for the project you're looking at.