The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Require a custom in-app user guidence feature or add-ons for JIRA

Md_ Mahmudur Rashid
Contributor
June 12, 2024

I'm reaching out to inquire about whether there are any services for creating custom in-app user guidance for our project users. We're interested in functionalities like:

  • Developing features or add-ons that help users discover and adopt project workflows.
  • Creating prompts and walkthroughs that guide them through the entire project lifecycle or workflow.
  • Ability to write the content, select the target audience, and specify where and when the in-app guidance appears.
  • User activity monitoring and reporting of using this guidance.

For a similar feature in action, you can explore Salesforce's in-app guidance functionality here: https://www.platformdemos.com/s/demo/a0g4p000008XED0AAO/inapp-guidance

We'd be happy to discuss this further if anyone offers such services. Please let me know.

Thank you for your time and consideration.

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Aron Gombas _Midori_
Community Champion
June 12, 2024

I don't know any ready-made service for that.

But, if building it for yourself in the form of a Forge app, there is a set of components Atlassian provides for this exact purpose!

See: https://atlassian.design/components/onboarding/examples

Because I think, developing the content to display is more work than developing the technical parts of this custom app, I think building it with Forge is viable path.

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events