The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Request to use MFA

Andreas Kemper
Contributor
April 14, 2025

Hello everyone.

When I log in to Atlassian, I am asked at irregular intervals whether I want to use the MFA or not.
If I answer positively, I'm guided through the setup process and can activate the MFA at the end. (Info: We have not yet verified our domain, so I am considered an external user).

What determines whether this message appears or not?
Maybe there is some logic behind this it or just a counter or sth. similar.

I look forward to any feedback.

Best wishes and have a good start to the week

Andreas

 

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Humashankar VJ
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
April 20, 2025

Hi @Andreas Kemper 

The prompt to set up Multi-Factor Authentication or verify your identity is a deliberate security measure enforced by the Atlassian organization you are accessing.

This external user security policy requires periodic re-authentication to ensure the security of the organization's resources.

To learn more 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

 

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events