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Reports: Completed tickets do not show up in the burn up/down charts.

Kc Siddharth
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September 22, 2021

Hi,

 

I have a next-gen project and use story points for estimation. Even if I mark tickets as done, they do not appear correctly in the reports. I read here that it is because of the board filters. Board filters are not editable in next-gen projects. How do I get accurate reporting of previous and current sprints? You can see that PH-528 and PH-509 are done but the insights do not reflect that.screenshot-2021.09.22-11_59_46.png

Here's how my BurnUp chart looks like.

BurnUp.png

1 answer

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Answer accepted
Jack Brickey
Community Champion
September 22, 2021

I am not as familiar with TMP (next-gen) projects however, in CMP,  you need to ensure that  your Done status is in your right-most column. Your image shows that it is not. I suspect the same rule applies in TMP. Give it a try.

Kc Siddharth
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I'm New Here
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September 22, 2021

This worked like a charm! Thanks a lot :)

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