Renaming custom field options - Impact on filters

Tobias
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January 29, 2024

Hello together, 

we have a customfield with all our customer service teams as its values. 

In cause of rebranding it is possible that some teams will be renamed our new ones will be created. For this situation I asked myself what the renaming of an custom field option would do to existing filters. 

Many teams have their team names referenced in a filter. Will this filter also be updated if the cf option will be renamed? 

I think disabling an option would still provide the option in issues which have the option set. 

Maybe you can report about your experiences with administering custom field options. 

Best 

Tobias 

1 answer

1 vote
Benjamin
Community Leader
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January 29, 2024

HI @Tobias ,

 

In my experience, should be cautious in renaming options and the CF which will likely  cause the filters to break. If the filters break, then the dashboards and boards that uses them will not show up with the desire results.

 

It's better to plan ahead on change you will be doing. Identify which filters need to be updated.

 

-Ben

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DEPLOYMENT TYPE
SERVER
VERSION
9.4.14
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