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Remove fix version and Parent when cancelling the issue

Remove fix version and Parent when cancelling the issue

Do we have automation script for removing fix version and Parent when cancelling the issue. i have script for removing assignee, sprint , team and story points. i have added parent and fix version same way, but it didnt work out.

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Hi, you can do this by using Jira automation. Once try below:

Trigger → Issue Transitioned → To = Cancelled
Condition 1 → Issue Type = Story
Condition 2 → Parent exists (use “Parent is not empty” or “Issue has parent”)
Action → Edit Issue → Clear Fix Version/s and Parent
Save and test.

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4. Action → Edit Issue → Clear Fix Version/s and Parent

There is no clear option for both field

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@Ramesh Krishnan leave the fields empty.

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Tried it, but its not working.

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Hi @Ramesh Krishnan @actually it will work. I have implemented in multiple clients. You can use below as well:

advanced JSON

{
"fields": {
"fixVersions": [],
"parent": null
}
}

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Thank you so much, this script works fine for me.

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Dear @Ramesh Krishnan

You can remove both Fix Versions and Parent using the Edit Issue action in your automation rule by enabling advanced field editing.

Use the following JSON:

{
"fields": {
"fixVersions": [],
"customfield_XXXXX": ""
}
}

Make sure to replace customfield_XXXXX with the actual ID of your Parent Link field.

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i tried below json, but it didnt work out.

{
"fields": {
"fixVersions": [],
"customfield_10014": ""
}
}

Note: customfield_10014 is Parent

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0 votes

Hello @Ramesh Krishnan

Fix Version: yes, easy with automation.
Parent: maybe, but first confirm whether you mean normal Parent/Epic parent or Parent Link, because those are not the same thing.

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My parent is epic and child is story. i would like to remove fix version and parent(epic) for cancelled stories.

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@Enric Font

Gived you already good Advice so Kudos for him :)

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Remove fix version and Parent when cancelling the issue

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