Remove Comment field from Edit screen in transition

[Idan Naamad]

Hi All,

I am trying to remove the comment filed from the edit screen in a specific transition.

i understood that in cloud i can only do that with properties but nothing seems to work for me... 

can anyone please help?

thanks.

[Jack Brickey · Accepted solution]

Unlike server cloud does not give you the option to add code to hide the comment field on transition. So unfortunately in Cloud the only way to achieve this is to remove permissions to comment for the individuals. However I suspect that is an untenable solution for you?

[Idan Naamad]

nope.... Thanks anyway.

[John Funk · Accepted solution]

Hi Idan - this is not currently possible. But there is a feature request that you can vote for and follow here: https://jira.atlassian.com/browse/JRACLOUD-47376

[Dinakaran R]

Disabling the Comment Field

 If the goal is to prevent users from adding comments entirely when an issue is in a certain status or during a specific transition, you can use workflow properties:
For a specific status: Add the jira.permission.comment.denied property to the status in your workflow. This will disable the ability to add comments while the issue is in that status.

Property Key: jira.permission.comment.denied
Property Value: (leave empty or use true)