URL: https://statestreet-cloud.atlassian.net/jiraI enter my company email address.Once entered, I get redirected to Help Center - Jira Service Management
Hi Scott,
That typically means that you do not have a license for the Jira product.
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Hello @Rogers_ Scott J
Welcome to the Atlassian community.
Have you previously been able to access the Jira UI directly?
Have you also previously been able to access the Customer Portal for your Jira instance?
Have you reported this issue to the administrators of your Jira system?
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