It appears that my developer allowed our Jira free plan to lapse since the application is currently in a steady state. We received an email on October 1, 2025 stating, “Your subscription is being deactivated due to inactivity.” Is there any way to reactivate the account, or at a minimum, recover our data from Jira?
Hi @Clay Simmons , I would recommend that you open a ticket with Atlassian support. If you select the billing option and explain the situation, they may be able to recover.
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