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Reactivate or Get Data from Jira Free Plan

Clay Simmons
December 26, 2025

It appears that my developer allowed our Jira free plan to lapse since the application is currently in a steady state. We received an email on October 1, 2025 stating, “Your subscription is being deactivated due to inactivity.” Is there any way to reactivate the account, or at a minimum, recover our data from Jira?

1 answer

0 votes
Jack Brickey
Community Champion
December 26, 2025

Hi @Clay Simmons , I would recommend that you open a ticket with Atlassian support. If you select the billing option and explain the situation, they may be able to recover.

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