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Re-indexing failed again and again ,

Vikrant Yadav
Community Champion
September 18, 2020

What do i need to check in atlassian-jira.log file, to find the reason of failed re-indexing. 

Please suggest

1 answer

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Niranjan
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September 18, 2020
Vikrant Yadav
Community Champion
September 18, 2020

Hi @Niranjan  following logs are not available in my atlassian-jira.logs

 

2013-11-28 20:45:16,765 JiraTaskExectionThread-3 ERROR admin 1243x1446x1 12q9trp 127.0.0.1 /secure/admin/jira/IndexReIndex.jspa [jira.util.index.CompositeIndexLifecycleManager] Reindex All FAILED.  Indexer: DefaultIndexManager: paths: [/home/XX/XX/XXX/XXX/jirahome/caches/indexes/comments, /XX/XX/XXX/XXX/jirahome/caches/indexes/issues, /XX/XX/XXX/XXX/jirahome/caches/indexes/changes]
com.atlassian.jira.index.IndexingFailureException: Indexing completed with 1 errors
 at com.atlassian.jira.index.AccumulatingResultBuilder$CompositeResult.await(AccumulatingResultBuilder.java:147)
 at com.atlassian.jira.issue.index.DefaultIndexManager.doIndexIssuesInBatchMode(DefaultIndexManager.java:877)
 at com.atlassian.jira.issue.index.DefaultIndexManager.doStopTheWorldReindex(DefaultIndexManager.java:844)
 at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexAll(DefaultIndexManager.java:307)
 at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexAll(DefaultIndexManager.java:272)
 at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexAll(DefaultIndexManager.java:267)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 at java.lang.reflect.Method.invoke(Method.java:606)

  

Vikrant Yadav
Community Champion
September 18, 2020

at com.spartez.tfs4jira.synchronizercaller.SynchronizerCallerBase.postJson(SynchronizerCallerBase.java:83)
at com.spartez.jira.plugins.bork.rest.v1.TfsChangeSetResource.getCheckinsForIssueFromSynchronizer(TfsChangeSetResource.java:187)
at com.spartez.jira.plugins.bork.rest.v1.TfsChangeSetResource.getIssueAssociatedChangeSets(TfsChangeSetResource.java:127)
at sun.reflect.GeneratedMethodAccessor2462.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)

Daniel Ebers
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October 11, 2020

Just to my understanding, the last comment from Sep 18, 2020 contains the data from your log file but the one above is the one from documentation?

If this is true I'd check for (probably outdated) Apps in your Jira installation as an App might causing the re-index procedure to fail. To double-check you could put all Jira to safe mode (all Apps are disabled temporarily) using UPM.

I hope this helps.

Regards,
Daniel