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[REST] Service desk customer search by email returns multiple results
Deleted user
March 19, 2020 edited
Hi everyone.
I'm in a bit of a pickle here and I don't understand how the search query term works really. It's rather confusing.
For example doing something like this:
req, err = client.NewRequest("GET", "/rest/servicedeskapi/servicedesk/13/customer?query=email=\"email.address@gmail.com\"", nil)
Will return all users with the email domain gmail which is NOT what I would have expected / wanted. I can't seem to turn off fuzzy searching basically.
And this field isn't even working if I remove the `"`, it simply returns empty. Even though there is definitely a match.
Anyone has any ideas how to do this properly?
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