RESOLVED: Team Managed boards: new tickets don't show in board view

[Kate Terzieva]

Hi all, 

We have team managed boards, and as of today when I create a new ticket underneath a column it vanishes from the board view. I still see it in List view, but it doesn't show in Board view. I don't have any filters applied. 

Does anyone have any ideas for troubleshooting? It was working fine yesterday so was thinking maybe there was a jira release that might cause this. 

Thanks, 

Kate 

[Evgenii · Accepted solution]

Hi, @Kate Terzieva 

It looks like the problem with disappearing issues
https://community.atlassian.com/forums/Jira-questions/Disappearing-work-items-problem-with-indexing/qaq-p/3175990
I noticed the same today, that when I change issue assignee, or status, I can see them in list of issues, but they are not included in query, that must return them. 
In a few minutes tickets appear. 

Hope, Atlassian will fix it soon.

[Kate Terzieva]

yeah it looks like its a delay issue thanks

[Kate Terzieva]

Thanks both it looks like its a delay issue tickets take awhile to appear 

[Christos Markoulatos -Relational-]

Hi @Kate Terzieva 

From what u describe i believe that either the initial status status that isn’t mapped to any board column or the ticket goes to the backlog.

Hope this helps!