Question on Labels and filters

[Tanvir Bonnie]

Hello All!!

for an example, I have project 'ABC' and have 10 issues in it. There are 5 labels associated with them. Now for Issue#1, the labels are [E, F, G] and for Issue#2, the labels are [E, X, Y]. I am trying to setup the filter in such a way that both the issues come up in the search result.

project = ABC AND issuetype in (standardIssueTypes(), Bug, Story, Task, Sub-task) AND status in ("In Progress", Assigned, Backlog) AND labels in (E,F,G) AND labels != X AND Labels !=Y Order BY project ASC, priority DESC, updated DESC.

this gives me the Issue#1, not the Issue#2.

Any idea how I can set this filter

[Nic Brough -Adaptavist-]

Welcome to the Atlassian Community!

Your filter explicitly says "not label X" and "not label Y", which removes issue#2 from the results.

Get rid of those two clauses and your filter will return issue#2

[Tanvir Bonnie]

Thanks so much!! 

My objective would be to bring up all the issues that has Label=E 

Now when I am doing : 

labels in (E,F,G) AND labels != X AND Labels !=Y

it filters the Issue#1 but I need Issue#2 to be appearing in my result too provided that the Pie Chart shows Label E only, not Label X and Label Y.

Sorry, Hope this makes a little bit of sense

[Nic Brough -Adaptavist-]

Yes, that was clear from your question.

You need to stop using "and labels !=X and labels !=Y" in the filter.