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Question about a gadget provided by Atlassian

PASSOT Benoît
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May 27, 2026

Hello,
The gadget is "Average Number of Times in Status".
I noticed that hovering the plot, it provides a time. Thus I wonder what this gadget really provides. 
Can you provide the code behind? Or explain it more in details.
Thanks 

2 answers

1 accepted

7 votes
Answer accepted
Tomislav Tobijas
Community Champion
May 27, 2026

Hey @PASSOT Benoît ,

Official docs about pre-defined gadgets, including "Average Number of Times in Status" can be found here: Dashboard gadgets (it's not really comprehensive 👀)

Generally, this gadget is designed to help you identify "looping" behavior in your workflow by showing how often work items return to a specific status.

The gadget's primary metric is a count (number of times), not a duration. So, it indicates the average count of entries into that status across the work items in your selected space or filter 📊

Logic is the following:

  • Entry Count: Every time an issue transitions into a status, the counter for that status increments by one.

  • Averaging: The gadget sums the total number of entries for a status across all issues in the filter and divides it by the total number of issues.

  • Scope: It typically analyzes the history of the issues to count every transition event, including those where an issue moved back and forth between statuses.

Hope this helps.

Cheers,
Tobi

PASSOT Benoît
I'm New Here
I'm New Here
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May 27, 2026

Thanks. This is exactly what we need

Like Tomislav Tobijas likes this
0 votes
Rahul_RVS
Atlassian Partner
May 27, 2026

Hi @PASSOT Benoît 

For detailed reporting for time in status for your issues, if you would like to try out a mktplace app, pls explore

Time in Status Reports 

With this app you generate time in each workflow status for multiple issues with multiple filter and grouping options. It works for current issues and closed ones as well.

With Status grouping feature, can help you define your own cycle time / issue age time and view the averages of the same. Also the app has 20+ reports to meet a variety of use cases.

You can set your own working calendar to exclude weekends and holidays from the time in status calculation.

The app can be easily added as a dashboard gadget and can be shared with colleagues.

More details here.

Disclaimer : I am part of the app team for this add-on 

 

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